Question 1

How can I swap from searching for women to searching for men (or vice versa) or search for both?

Accepted Answer

On Even, you can look for women, men or both! You need to make this choice when you are registering on Even.

Did you press the maybe you clicked the wrong button when registering, or do you want to change what you’re looking for? Maybe you've just decided to try something new. Whatever the reason you want to change your search gender, we'll be happy to help!

You can't currently change the gender you're looking for in your profile's settings. Here is what you'll need to do.

1. Log in to your account.
2. To delete your account: Click on the Me section illustrated by a smiley icon in the navigation bar > Tap ⚙️> Delete account > To delete your account, click on Delete my account.
Your profile will disappear within 24 hours.
3. After that, you can use your original email address to create a new profile.

As soon as your new profile is up and running, you'll be one step closer to finding someone special!

If you've already taken out a subscription on your old account you will have to cancel it:

Cancellations and refunds are handled by Apple or Google play under their own terms and conditions which we do not control.
➔ If you purchased via iTunes or Google play, you will need to send your request to them

Question 2

How do I manage my notifications?

Accepted Answer

Maybe you're getting too many push notifications, maybe you're not getting enough. Either way, we've got your back.

1. Log into the app
2. Go click on the Me section illustrated by a smiley icon in the navigation bar > Tap ⚙️> Notifications
3. Tick or untick the alerts according to your preferences and you're done!

Question 3

How can I access my personal data /ask for a copy of my data?

Accepted Answer

You can get a copy of the personal data we hold about you at any time by requesting it using the following contact form. We encourage you to login before you use this form so we can authenticate you and answer your request.

You can consult our privacy policy, so you can know more about how we collect, store and use your data and your rights.